이 범주에서는 웹한글 기안기에 대한 다른 사용자의 기술 지원을 제공받을 수 있습니다.
- 웹한글 기안기의 API 사용/연동은 개발 가이드를 참조하세요.
- 일반 문의는 한글과컴퓨터 웹사이트의 고객 지원을 이용하세요.
- 개인정보가 포함되지 않도록 유의하세요. 게시글 또는 댓글에 개인정보가 포함된 내용이 있을 경우 게시물이 숨김처리 될 수 있습니다.
== 증상
웹한글기안기가 현재 리눅스 개발환경에서 사용중입니다.
그리고 따로 로컬환경을 만들어서 문서열람을해보니, 첨부된 이미지와 같이 백지화면만 보입니다.
이후 필터서버 로그에는 [com.hancom.webhwp.control.exception.ExceptionControllerAdvice.ajaxException(ExceptionControllerAdvice.java:89)] 가 발생합니다.
- 개발환경과 로컬환경 모두 같은 웹한글기안기주소를 사용하며, 개발서버에서는 정상작동하나 로컬환경에서는 열람시 백지현상이 발생합니다.
- 로컬환경에서 ‘웹한글기안기데모’ 에는 잘 접속됩니다.
버전은 10.80.0.1904 입니다.
== 로그
필터서버로그 펼치기
2024-08-23 09:08:24.568 INFO [https-jsse-nio-8443-exec-6496] [com.hancom.webhwp.control.filter.controller.OpenController.convert(OpenController.java:243)] - [ADMIN_LOG][OPEN] : (true) From : downloadAttachForHwp.do , To : downloadAttachForHwp.json
2024-08-23 09:09:31.905 ERROR [https-jsse-nio-8443-exec-6485] [com.hancom.webhwp.control.exception.ExceptionControllerAdvice.ajaxException(ExceptionControllerAdvice.java:89)] - ajaxException :
com.hancom.webhwp.control.exception.AjaxException: java.net.ConnectException: 연결 시간 초과 (Connection timed out)
at com.hancom.webhwp.control.exception.DefaultException.ajaxException(DefaultException.java:183) ~[classes/:?]
at com.hancom.webhwp.control.filter.controller.OpenController.documentOpen(OpenController.java:171) ~[classes/:?]
at sun.reflect.GeneratedMethodAccessor73.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_161]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_161]
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) ~[spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) ~[spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:681) [servlet-api.jar:4.0.FR]
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) [servlet-api.jar:4.0.FR]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) [catalina.jar:9.0.58]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197) [spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) [tomcat-websocket.jar:9.0.58]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) [catalina.jar:9.0.58]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [catalina.jar:9.0.58]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) [catalina.jar:9.0.58]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) [catalina.jar:9.0.58]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [catalina.jar:9.0.58]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) [catalina.jar:9.0.58]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [catalina.jar:9.0.58]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:359) [catalina.jar:9.0.58]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) [tomcat-coyote.jar:9.0.58]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:9.0.58]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:889) [tomcat-coyote.jar:9.0.58]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1735) [tomcat-coyote.jar:9.0.58]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:9.0.58]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.58]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.58]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.58]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_161]