[웹한글v1] 문서 최초 Open시 열기에 실패하는 현상

안녕하세요.
웹한글 v1에서 최초 문서 Open 시 실패하는 현상이 발생하여 문의드립니다.

최초 시도에서는 문서가 열리지 않으나,
두 번째 시도부터는 정상적으로 Open됩니다.

문서 Open 실패 시, WAS의 filterserver.log에 아래와 같은 Error 로그가 발생합니다.

2025-10-24 16:30:26.257 ERROR [https-jsse-nio-11443-exec-1798] [com.hancom.webhwp.control.exception.ExceptionControllerAdvice.ajaxException(ExceptionControllerAdvice.java:89)] - ajaxException :com.hancom.webhwp.control.exception.AjaxException: java.net.NoRouteToHostException: 호스트로 갈 루트가 없음 (Host unreachable)at com.hancom.webhwp.control.exception.DefaultException.ajaxException(DefaultException.java:183) ~[classes/:?]at com.hancom.webhwp.control.filter.controller.OpenController.documentOpen(OpenController.java:171) ~[classes/:?]at sun.reflect.GeneratedMethodAccessor88.invoke(Unknown Source) ~[?:?]at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_412]at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_412]at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) ~[spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) ~[spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:827) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:738) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) ~[spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at javax.servlet.http.HttpServlet.service(HttpServlet.java:555) [servlet-api.jar:4.0.FR]at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) [spring-webmvc-4.3.17.RELEASE.jar:4.3.17.RELEASE]at javax.servlet.http.HttpServlet.service(HttpServlet.java:623) [servlet-api.jar:4.0.FR]at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) [catalina.jar:9.0.81]at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.81]at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197) [spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.17.RELEASE.jar:4.3.17.RELEASE]at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.81]at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.81]at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) [tomcat-websocket.jar:9.0.81]at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) [catalina.jar:9.0.81]at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) [catalina.jar:9.0.81]at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) [catalina.jar:9.0.81]at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) [catalina.jar:9.0.81]at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481) [catalina.jar:9.0.81]at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) [catalina.jar:9.0.81]at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) [catalina.jar:9.0.81]at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) [catalina.jar:9.0.81]at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) [catalina.jar:9.0.81]at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:9.0.81]at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390) [tomcat-coyote.jar:9.0.81]at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) [tomcat-coyote.jar:9.0.81]at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) [tomcat-coyote.jar:9.0.81]at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) [tomcat-coyote.jar:9.0.81]at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) [tomcat-coyote.jar:9.0.81]at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.81]at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.81]at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.81]at java.lang.Thread.run(Thread.java:750) [?:1.8.0_412]Caused by: java.net.NoRouteToHostException: 호스트로 갈 루트가 없음 (Host unreachable)at java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:1.8.0_412]at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350) ~[?:1.8.0_412]at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206) ~[?:1.8.0_412]at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188) ~[?:1.8.0_412]at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[?:1.8.0_412]at java.net.Socket.connect(Socket.java:607) ~[?:1.8.0_412]at java.net.Socket.connect(Socket.java:556) ~[?:1.8.0_412]at sun.net.NetworkClient.doConnect(NetworkClient.java:180) ~[?:1.8.0_412]at sun.net.www.http.HttpClient.openServer(HttpClient.java:463) ~[?:1.8.0_412]at sun.net.www.http.HttpClient.openServer(HttpClient.java:558) ~[?:1.8.0_412]at sun.net.www.http.HttpClient.(HttpClient.java:242) ~[?:1.8.0_412]at sun.net.www.http.HttpClient.New(HttpClient.java:339) ~[?:1.8.0_412]at sun.net.www.http.HttpClient.New(HttpClient.java:357) ~[?:1.8.0_412]at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLConnection.java:1228) ~[?:1.8.0_412]at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1162) ~[?:1.8.0_412]at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1056) ~[?:1.8.0_412]at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:990) ~[?:1.8.0_412]at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1572) ~[?:1.8.0_412]at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1500) ~[?:1.8.0_412]at com.hancom.webhwp.control.filter.controller.OpenController.documentOpen(OpenController.java:127) ~[classes/:?]… 42 more

확인 부탁드립니다.
감사합니다.

1개의 좋아요

안녕하세요.

문서 Open 요청시 기안기 서버에서 필터서버로 요청을 전달하는데,

필터서버 IP 연결이 되지 않아 발생하는것 같습니다.

웹한글 서버가 여러대라면 특정 서버의 설정에 문제가 있을 수 있으니 각 서버 설정(filterserver 주소)이 정상적으로 되어 있는지 확인해보시기 바랍니다.

답변 감사합니다.

관련 설정 확인해 보겠습니다.